I work for you not the airlines!

When I started Joan’s Travel Partners (then Blue Horizons Travel) in 1986, I was determined not to lose sight to three important standards I set from the first day. One was that I would never run a “normal” travel agency. You know the type, a one-size fits all bunch of order takers. I know your time is money. That is why I charge only a $15 service fee. There are no hidden fees, no increased costs for calling after hours or on weekends. I also have discounts on all major car rental companies and hotel chains worldwide. That devotion to your bottom line has fared well during the past decades as the travel business underwent incredible changes. My clients knew that they could get something no internet site no matter how flashy could provide, that is concern and personal attention and money saving techniques.

The second standard was to follow my clients throughout their trip. No, I do not book myself in the seat next to you – but I do monitor your progress whether you are going 100 or 10,000 miles away. In these days of frazzled nerves, airline cancellations, strikes and mergers clients often need an experienced agent to answer their call when stranded in some far away airport. There is one thing you will not see as you watch television news reports of millions of passengers stranded in airports, some for days due to the latest airlines mess. That is the face of even one of my clients. Why? Because every morning I scan my records, rebook those people whose flights have been cancelled and run them a new ticket. They go directly to their new flight – bypassing the counter, the lines and the hassle.

Whenever they travel, my clients are protected when airlines cancel flights due to weather, mechanical problems or other issues they love to cook up!

That is the value of a professional travel agent in your corner! Think of me as your insurance policy – for a mere $15 a ticket – you get a real person at the end of the phone being proactive to keep you away from the pitfalls of modern travel!

That leads me to my third unbending standard – I work for you not the airlines! Passengers need advocates and even when it was unpopular to do so I fought the airlines when they forgot – as they often do – that this is a service business!

These three standards have been serving clients for over two decades, as they will continue to do so in the future.

I can also arrange for limousine and theater tickets and rail tickets here, in Europe and the Far East and have an agent on call 24/7.

My fees for airline tickets remain the lowest in the travel agent industry – just $15. That is a small price to pay for fast service, on the road assistance and a monthly report of your employees travel to assist you with credit card reconciliation. I am looking forward of being of service to you!

Best,

Joan